Factors Associated with Happiness Levels among Personnel in Community Hospitals in Chiang Mai Province

Abstract

This cross-sectional study aimed to examine factors associated with the level of happiness among personnel in community hospitals in Chiang Mai Province. The sample consisted of 358 personnel selected using multistage sampling. Data were collected using a self-administered questionnaire measuring happiness and happiness expectations level across nine dimensions, with a reliability coefficient of 0.93. Data collection was conducted between May and August 2024, with a response rate of 94.7%. Data were analyzed using descriptive statistics, and associations with the level of happiness were examined using Spearman’s rank correlation and the Eta correlation coefficient. The findings indicated that the overall level of happiness among participants was at a happy level, with a mean score of 62.88 (±12.68). The correlation analysis revealed that personal factors, including gender (r = 0.125) and age (r = 0.118), were significantly associated with happiness. Regarding work-related factors, performance level (r = 0.220), shift work (r = 0.157), and job characteristics (r = 0.150) showed significant positive correlations. Furthermore, overall happiness expectations (r = 0.220) and eight of the nine dimensions were significantly positively associated with the level of happiness  (p – value < 0.05). These findings suggest potential areas for organizational improvement. Organizations should promote employee well-being by aligning job design and career pathway with performance levels, optimizing shift scheduling, and developing holistic happiness programs that encompass soul, family, brain, and dimensions within the organization.