GUIDELINES FOR DEVELOPING THE ROLE OF SCHOOL ADMINISTRATORS IN IMPROVING THE EFFICIENCY OF STUDENT SUPPORT SYSTEMS UNDER THE CRISIS OF SCHOOLS UNDER THE SECONDARY EDUCATIONAL SERVICE AREA BANGKOK 2

Abstract

This research aims to study priority needs and propose guidelines for developing the role of school administrators in improving the efficiency of student support systems under the crisis of schools under the secondary educational service area Bangkok 2. The research is dividing the process into 2 phases according to the research objectives. Phase 1 is collecting data by questionnaire from teachers 372 people. The statistics used are mean, standard deviation and Priority Needs Index Modified (PNI _Modified). Phase 2 is qualitative research, collecting data by interviewing key informants, namely school administrators and student support system heads from schools that have received awards from the selection of outstanding schools under the secondary educational service area Bangkok 2. The data is analyzed using content analysis. The research findings revealed the following:  1) current conditions and desirable condition of the role of school administrators in student care support under any critical situations were at the high level. The aspects with the highest average in current condition was strategy and policy formulation role, followed by the role of building a working network and encouragement, respectively. The aspects with the highest average in desirable condition was encouragement role, followed by the role of building a working network and supervisory follow-up, respectively. The priority needs were at the high level. The aspects with the highest priority needs were coordination and facilitation role, followed by mobilization and resource development role and encouragement role, respectively. 2) guidelines of the role of school administrators in developing an efficient student care support under any critical situations in secondary educational service area Bangkok 2, School administrators should have:  1) ordination and facilitation to appointing a committee that is sufficient and has communication skills between other organization and school for support student care system. 2) support money and develop human resource. 3)  encourage, admire, listen and see the importance of teachers in their work.