Organizational Effectiveness of Thai Gem and Jewelry Traders Association

Abstract

            The objectives of this research were to (1) study the level of application of good governance principles in the management of the Thai Gem and Jewelry Traders Association, (2) study the organizational effectiveness of the Thai Gem and Jewelry Traders Association, (3) compare the organizational effectiveness of the Thai Gem and Jewelry Traders Association classified by personal factors, (4) study the relationship between the use of good governance principles and the organizational effectiveness of the Thai Gem and Jewelry Traders Association. The sample consisted of 311 executives or representatives of member companies obtained by the sample size table of Krejcie and Morgan. A five-point Likert scale questionnaire was employed, validated by the Index of Item Objective Congruence (IOC). Data were analyzed using descriptive statistics (mean and standard deviation) and inferential statistics including t-test, one-way ANOVA, and Pearson correlation at the .05 significance level.

            The results showed that (1) the use of good governance principles in management as a whole was moderate, (2) the organizational effectiveness of the Thai Gem and Jewelry Dealers Association was moderate, and (3) occupational factors and education level differed in opinions on organizational effectiveness in some areas. (4) the use of good governance principles Specifically, transparency and accountability are related to organizational effectiveness in the field of corruption prevention, and transparency is related to the creation of transparency in operations. Other governance principles were not found to correlate with organizational effectiveness in terms of public participation and complaint management.