IMPLEMENTATION THE DATA GOVERNANCE POLICY IN THE SONG PHI NONG AREA REVENUE OFFICE, SUPHAN BURI PROVINCE

Abstract

Abstract

This study aimed to 1) examine the general context of the implementation of the government data governance policy at the Song Phi Nong Revenue Branch Office, Song Phi Nong District, Suphan Buri Province, and 2) examine the implementation of the government data governance policy at the Song Phi Nong Revenue Branch Office, Song Phi Nong District, Suphan Buri Province. This study utilized qualitative research with three key informant groups: executives, personnel, and stakeholders (20 participants). Qualitative research was conducted, along with content analysis and validation using the Three-fold Principle.

The results revealed:

1. The general context of the implementation of the government data governance policy at the Song Phi Nong Revenue Branch Office, Song Phi Nong District, Suphan Buri Province, revealed that the office is a regional agency under the Revenue Department's Suphan Buri Area Revenue Office, located on the first floor of the Song Phi Nong District Office, Song Phi Nong District, Suphan Buri Province. Its primary responsibilities are tax collection, tax refunds, and tax procedures. It incorporates key elements of the government data governance policy. Government Data Governance Framework, Personnel Structure Related to Policy, Government Data Governance Process, Government Data Governance Process Management, and Laws, Regulations, Rules, Policies, and Practices Related to Government Data Governance.


2. The implementation of the Government Data Governance Policy at the Song Phi Nong Branch Office, Song Phi Nong District, Suphan Buri Province, has been announced in three areas: 1) Data Exchange: The Office has integrated data linkages between government agencies and the taxpayer database for filing annual income tax returns, facilitating taxpayers through various systems instead of filling out and submitting paper forms. Tax payments are also made via electronic commands to banks for tax payment to the Revenue Department. 2) Data Analysis and Utilization: This government agency provides electronic services, from registration, filing, payments, tax refunds, invoices, and withholding taxes via banks. This allows businesses and the public to more conveniently access tax transactions, reducing time and cost. 3) Government Data Disclosure: Security policies and procedures have been enforced to support identity verification. Properly establishing data access rights, auditing, and availability. Data privacy must be maintained from the time of collection, storage, use, dissemination, or any other action taken regarding the data. The purpose of the data must be clearly stated. Disclosure, display, or any other display inconsistent with the purpose is prohibited, unless consent is obtained from the personal data owner or legally required.