The Successful Implementation of The Operations Manual for Improving Operational Efficiency in Audit, Prevention and Suppression Bureau

Abstract

Abstract

          The purposes of this study were: 1) to evaluate the successful implementation of the operations manual for improving operational efficiency, 2) to compare the successful implementation of the operations manual for improving operational efficiency classified by personal factors 3) to examine the relationship between motivation and achievement of the operations manual for improving operation with efficiency. The study was quantitative research by using a sample of 180 cases which were selected from Audit, Prevention and Suppression Bureau of The Excise Department and the data collection instruments used were questionnaires. The statistical analysis method included in this study were frequency, percentage, mean, standard deviation, t-test, one-way analysis of variance and Pearson product moment correlation. The results lead to conclude that: 1) The level of the successful implementation of the operations manual for improving operational efficiency was at the highest level. 2) The comparison of the successful implementation of the operations manual for improving operational efficiency classified by personal factors was not difference. 3) The correlation between motivation and achievement of the operations manual with efficiency was positive at a relatively high level.