JOB SATISFACTION AND WORK ENVIRONMENT AFFECTING WORK HAPPINESS OF CIVIL SERVANTS IN A GOVERNMENT ORGANIZATION IN BANGKOK

Abstract

This research aims to 1) to study job satisfaction of civil servants in a government organization in Bangkok 2) to study the working environment of civil servants in a government organization in Bangkok 3) to study the happiness at work of civil servants in a government organization in Bangkok 4) to study happiness at work classified by personal factors of civil servants in a government organization in Bangkok 5) to study job satisfaction and work environment affecting the happiness at work of civil servants in a government organization in Bangkok. The samples used in the research were 233 civil servants in a government organization in Bangkok. The tool used in the research were questionnaires, used to analyze data were descriptive statistics used including frequency, percentage, mean and standard deviation and inferential statistics used including t-test, f-test, One-Way ANOVA and Multiple Regression.The results found that 1) Personal factors such as gender, age, status, education, length of employment, and income vary. Overall, the happiness in working of civil servants in a government organization in Bangkok is not different at the statistical significant level of 0.05 2) Overall job satisfaction of civil servants in a government organization in Bangkok is at a high level. When considering each aspect, it was found that the aspect with the highest average was co-workers, job description, supervisors, advancement opportunities, compensation accordingly. 3) Overall working environment of civil servants in a government organization in Bangkok is at a high level. When considering each aspect, it was found that the aspects with the highest average values ​​were social characteristics of work, working conditions, specific characteristics of work, security, communication, job supervision, welfare or other benefits received, organization and management, opportunities for career advancement, wages respectively. 4) Overall the happiness at work of civil servants in a government organization in Bangkok is at a highest level. When considering each aspect, it was found that the aspects with the highest averages were recognition, love of the work, work achievement, connections in order. 5)Job satisfaction includes job description, advancement opportunities, supervisors, co-workers and the work environment including the social characteristics of work and communication. It is a variable that affects the happiness at work of civil servants in a government organization in Bangkok is 73.20 percent with the statistical significant level of 0.05.