GUIDELINES FOR PROMOTING THE USE OF THE Q-INFO INFORMATION SYSTEM BY THE SUPPORT TEAM (ST) THROUGH A HYBRID APPROACH: A CASE STUDY OF SCHOOLS UNDER THE OFFICE OF SURIN PRIMARY EDUCATIONAL SERVICE AREA 2

Abstract

This research aimed to 1) study the current state of Q-Info information system usage in schools under the Surin Primary Educational Service Area Office 2, 2) develop an appropriate approach to promote the use of the Q-Info system through a support team (ST) using a Hybrid model, and 3) analyze the results of implementing the developed approach. A mixed-methods approach was employed, divided into three phases: Phase 1 examined the current state of Q-Info system usage, Phase 2 involved developing a promotion strategy through the ST using the Hybrid model, and Phase 3 analyzed the effectiveness of the developed promotion strategy. The target group consisted of 218 affiliated schools, with 47 schools selected for Hybrid Site Visits based on their progress. The research results were found as follows;

1) The current state of Q-Info information system usage in schools under the Surin Primary Educational Service Area Office 2 found that an average progress was below 50% in 194 schools (88%). 2) The developed promotion strategy consisted of three components: Part 1 – Introduction, including (1) principles such as teacher development through the PLC process and digital-era teacher development, and (2) objectives aimed at enhancing knowledge, understanding, and skills for accurate and efficient use of the Q-Info system. Part 2 – Implementation, covering (1) mechanisms and structures, and (2) Hybrid promotional activities, including PLC Online and Hybrid Site Visits. Part 3 – Outcomes, indicating that teachers effectively and accurately utilized the Q-Info system with completeness and up-to-date records. 3) The analysis of the implemented promotion strategy showed an overall average score of 99.418, with 100% of schools achieving an average data recording level categorized as Platinum.