A Study A Study of Transformational Leadership, Job Expectations, and Quality of Work Life Affecting Job Performance of Employees at the Government Housing Bank

Abstract

This article aims to 1) study the effects of transformational leadership on the performance of GH Bank employees; 2) study the effects of job expectation on the performance of GH Bank employees; and 3) study the effects of quality of work life on the performance of GH Bank employees. The research design was a quantitative study. The sample consisted of 400 GH Bank employees nationwide using a quota sampling method. A questionnaire was used as the data collection tool. The statistics used for data analysis included frequency, percentage, mean, standard deviation, and multiple regression analysis. The results revealed that transformational leadership, job expectation, and quality of work life all significantly impacted the performance of GH Bank employees at the 0.05 level, with quality of work life having the highest impact on performance. The findings can be used as guidelines for human resource management policies, such as leadership development, meeting employee expectations, and promoting quality of work life, to enhance organizational efficiency and sustainability.