EMOTIONAL INTELLIGENCE INFLUENCES THE SCHOOL ADMINISTRATORS’ DECISIONS IN UNCERTAIN TERME IN THE SECONDARY EDUCATIONAL SERVICE AREA OFFICE PHRA NAKHON SI AYUTTHAYA

Abstract

The purpose of this study were to: 1) study the level of the emotional intelligence of administrators under the secondary educational service area office Phra Nakhon Si Ayutthaya, 2) study the level of the decision-making during uncertain times of administrators under the secondary educational service area office Phra Nakhon Si Ayutthaya, and 3) study the impact of schools administrators emotional intelligence on decision making in uncertain times under the secondary educational service area office Phra Nakhon Si Ayutthaya. The research samples consisted of 58 people based on the table of Krejcie & Morgan (1970) directors under the secondary educational service area office Phra Nakhon Si Ayutthaya selected by simple random sampling. The instrument for collecting data was a questionnaire. All questionnaires were tested for reliability with Cronbach’s alpha coefficients of .964 The data were analyzed statistically for percentage, means, standard deviation, and multiple linear regression with the Stepwise method. The results of the study were as follow: 1) The level of the emotional intelligence of administrators under the secondary educational service area office Phra Nakhon Si Ayutthaya as a whole was at the highest level. In terms of empathy were ranked at the top. 2) The level of the decision-making during uncertain times of administrators under the secondary educational service area office Phra Nakhon Si Ayutthaya as a whole was at the highest level. In terms of collaborative decision-making were ranked at the top. 3) The impact of schools administrators emotional intelligence on decision making in uncertain times under the secondary educational service area office Phra Nakhon Si Ayutthaya is able to predict the decisions during uncertain times of administrators as a whole at 71.60 percent with a statistical significance at the .05 level.