Guidelines for Enhancing Work Performance of Personnel in Public Sector Organizations: A Case Study of Chaiyaphum Provincial Administrative Organization

Abstract

         This research article aims to: 1) examine the enhancement of work performance efficiency among personnel in public sector organizations; 2) investigate the factors affecting work performance efficiency; and 3) explore guidelines for improving work performance efficiency of personnel in public sector organizations, using the Chaiyaphum Provincial Administrative Organization as a case study this study employed a mixed-methods approach. The sample consisted of 286 personnel from the Chaiyaphum Provincial Administrative Organization. In addition, 10 key informants representing the public sector, government sector, and local sector were interviewed for in-depth information. The research instruments included questionnaires and interview forms. Data were analyzed using mean, standard deviation, multiple regression analysis, and descriptive analysis to support the discussion of the findings

         The research findings revealed that: 1) The overall work performance efficiency of personnel in the public sector, in the case of the Chaiyaphum Provincial Administrative Organization, was at a moderate level. By aspect, the highest levels were seminars and meetings, followed by further education and training 2) The factors affecting work performance efficiency were motivation, personnel development, and work system improvement, with unstandardized regression coefficients (b) of .322, .249, and .074, respectively. 3) The guidelines for enhancing work performance efficiency include continuous training aligned with the organization’s mission, further education to develop knowledge and skills, and seminars or meetings to promote knowledge exchange and internal knowledge transfer within the organization.