ADMINISTRATIVE FACTORS AND ORGANIZATIONAL CULTURE AFFECTING THE SUCCESS OF LOCAL GOVERNMENT ORGANIZATIONS IN CHONBURI PROVINCE

Abstract

This study aimed to 1) examine the level of success of local administrative organisations in Chonburi Province, 2) analyse the management factors and organisational culture influencing the success of these local administrative organisations, and 3) propose strategies to enhance their success. A mixed-methods approach was employed. The population consisted of 15,708 individuals, from which a sample of 390 was calculated using Taro Yamane’s formula. For the qualitative component, in-depth interviews were conducted with six subdistrict administrative organisation (SAO) chiefs and six municipal mayors. Research instruments included a five-point Likert scale questionnaire and semi-structured interviews. Qualitative data were analysed using content analysis, while quantitative data were analysed using frequency distribution, percentage, mean, standard deviation, and multiple regression analysis.

          The findings revealed that: 1) the overall level of success of local administrative organisations in Chonburi Province was very high, with the internal systems dimension scoring highest, followed by staff, management practices, skills, strategy, organisational structure, and shared values—all seven dimensions were rated very high; 2) five factors—intelligent organisational culture, personnel, work practices, core values, and change-oriented organisational culture—jointly predicted the organisations’ success at 71.40%, statistically significant at the 0.05 level; and 3) strategies to enhance organisational success should focus on developing an intelligent organisational culture that is responsive to change, enhancing personnel capabilities and flexible work practices, and instilling shared values as a foundation to drive organisational strategy and structure towards sustainable success.