IMPROVING QUALITY OF WORK LIFE FOR LOWER-RANKING POLICE OFFICERS AT THONGLOR METROPOLITAN POLICE STATION

Abstract

This research objectives were 1) To study developing quality of work life of non-commissioned police officers at Thonglor Metropolitan Police Station, and 2) to study the guidelines for developing quality of work life of non-commissioned police officers at Thonglor Metropolitan Police Station. A quantitative research methodology was used. The sample group consisted of 158 non-commissioned police officers from Thonglor Metropolitan Police Station. The research instrument was a questionnaire. Data was analyzed using frequency, percentage, mean, and standard deviation statistics.

The research results found that 1) the overall developing quality of work life of non-commissioned police officers at Thonglor Metropolitan Police Station was at a moderate level (  = 3.23, S.D. = .498). Considering each aspect, the aspect of social benefit had the highest mean, at a high level. This was followed by employee rights, work-life balance, social integration or collaboration, opportunities for competency development, safe and health-promoting working conditions, and career advancement and job security, respectively.Meanwhile, the aspect of receiving adequate and fair compensation had the lowest mean. The findings regarding the quality of work life for non-commissioned police officers at Thonglor Metropolitan Police Station were: 1) Development; 2) the guidelines for developing quality of work life for non-commissioned police officers at Thonglor Metropolitan Police Station: the majority of non-commissioned police officers suggested improving welfare and compensation to be commensurate with workload and risk, accounting for 24.05%. This was followed by support for career advancement and security (20.25%), promoting continuous training and skill development (17.72%), and developing a positive work atmosphere and organizational unity (10.13%).