THE ROLE OF CIVIL SOCIETY ORGANIZATIONS IN PROMOTING TRANSPARENCY IN PUBLIC ADMINISTRATION

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Chuchit Chaithaweep
Pongpipat Mallikamal
Thanapan Phoonchob
Wadit Yoncheaun
Narida Ponnaksonkosa
Chairat Chanthanadit

Abstract

This research aims to: 1) study the role of civil society organizations in promoting transparency in public administration, and 2) propose guidelines for developing the role of civil society organizations in promoting transparency. The study employed qualitative research methodology, collecting data from 40 key informants comprising 15 civil society organization executives, 10 government administrators, 10 academics, and 5 public representatives through in-depth interviews, focus group discussions with 8 experts, and relevant document analysis. Data analysis was conducted using content analysis and thematic analysis.


          The findings revealed that: 1) Civil society organizations play four crucial roles: 1) government monitoring and oversight through digital systems and vigilance networks, 2) strengthening public sector engagement through capacity building and community-level networks, 3) policy and legal advocacy for transparency promotion, and 4) building cooperative networks both domestically and internationally. 2) Guidelines for developing and improving the role of civil society organizations in promoting transparency encompass four areas: 1) organizational capacity development in terms of personnel and fundraising, 2) digital technology application for data analysis and public participation, 3) collaboration network development at policy level and internationally, and 4) operational mechanism improvement for standardization and measurable outcomes. The research findings led to significant policy recommendations, including the establishment of a support fund for civil society organizations, development of real-time digital platforms for budget monitoring, and creation of standardized training programs for public auditors.

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