Service quality management of Damrongtham District justice provision center Prachuabkirikhan Province.

Abstract

This research aimed at the following objectives (1) explore Service quality management of Damrongtham District justice provision center Prachuabkirikhan Province (2) explain correlation between Service quality management of Damrongtham District justice provision center with affecting factors. and (3) present an approach of Service quality management of Damrongtham District justice provision center. This was quantitative research 200 attendants of Damrongtham District justice provision center Prachuabkirikhan Province. Questionnaires was data collection tools, statistical analysis were percentages mean and standard deviation Pearson correlation coefficient and multiple regression. It was found that (1) service quality management of Damrongtham District justice provision center Prachuabkirikhan Province was high level. (2) there was statistical positive correlation between Service quality management of Damrongtham District justice provision center Prachuabkirikhan Province with affecting factors. (3) affecting factors could forecast Service quality management of Damrongtham District justice provision center Prachuabkirikhan Province at 72.4, approach consist of planning. organizing leading, skill, control and monitor, behavior.