WORK EFFECTIVENESS OF EMPLOYEE PERFORMANCE BANG PA-IN INDUSTRIAL ESTATE

Abstract

This research aims to 1) examine the job performance of employees at Bang Pa-in Industrial Estate and 2) compare their performance based on personal factors. A multiple-choice questionnaire was used, covering personal factors and job performance. Content validity, reviewed by three experts, yielded an IOC of 0.85. Reliability tested via Cronbach’s Alpha showed a coefficient of 0.925. The sample size of 372 was based on the Krejcie and Morgan table. Data analysis included descriptive statistics (frequency, percentage, mean, standard deviation) and inferential statistics. One-Way ANOVA identified group differences, followed by Fisher’s LSD for pairwise comparisons.

  Results showed most respondents were female (69.58%), aged 20–30 (49.74%), and single (59.26%). Nearly half had lower secondary education (49.21%), with 1–5 years of work experience (44.71%) and monthly incomes between 10,000–15,000 baht (50.53%). Job performance was rated high overall, with a mean of 3.69 (S.D. = 0.751). Work quantity scored highest (3.72), followed by time management (3.71) and cost efficiency (3.65). The study indicates that personal factors like gender, age, education, experience, and income significantly influence job performance. These findings can assist industrial estate management in creating effective policies to improve employee productivity.