WORK PERFORMANCE AND QUALITY OF LIFE AFFECTING THE EFFICIENCY OF AIRPORT IMMIGRATION POLICE OFFICERS
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Abstract
This research aimed to examine the levels of work-related factors, quality of work life, and work efficiency of airport immigration police officers, and to investigate the work-related factors and quality of work life affecting their work efficiency. This study employed a quantitative research design. The sample consisted of 329 airport immigration police officers. The sample size was determined using Krejcie and Morgan’s table and proportionally allocated according to the population of each airport. The research instrument was a questionnaire. The data were analyzed using frequency, percentage, mean, standard deviation, Pearson’s correlation coefficient, and multiple regression analysis.
The findings revealed that the overall levels of work-related factors, quality of work life, and work efficiency were at a moderate level. The correlation analysis showed that work-related factors and quality of work life were positively correlated with work efficiency at the .05 level of statistical significance. The multiple regression analysis indicated that the factors significantly affecting work efficiency were job responsibility, career advancement and job security, and organizational commitment. The independent variables in the model could jointly explain 70.5 percent of the variance in work efficiency.
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