THE IMPACT OF ONLINE ACCOUNTING SOFTWARE USAGE ON ACCOUNTING EFFICIENCY OF SME ENTREPRENEURS
Main Article Content
Abstract
The objectives of this research were: (1) to study the level of opinions regarding the use of online accounting software and the accounting performance of SME entrepreneurs, and (2) to analyze the relationship between the use of online accounting software and the accounting performance of SME entrepreneurs. This study employed a quantitative research approach. The population and sample consisted of 330 SME entrepreneurs operating in Tak province. A questionnaire was used as the research instrument. Data were analyzed using frequency, percentage, mean, standard deviation, and Pearson’s correlation coefficient.
The research findings revealed that:
1) The overall opinion level on the use of online accounting software among SME entrepreneurs was at the highest level ( = 4.40, SD = 0.717). The most significant aspect was convenience and ease of use, followed by frequency of software usage, users’ knowledge and skills, and the comprehensiveness of the software functions. The accounting performance of SME entrepreneurs was found to be at a high level ( = 4.11, SD = 0.841). The most significant aspect was the speed of accounting preparation, followed by completeness and timeliness of reports, accuracy of accounting data, and the ability to analyze and make decisions based on accounting information.
2) The analysis of the relationship between the use of online accounting software and accounting performance of SME entrepreneurs showed a moderate positive correlation (r = 0.650, p < 0.01). This indicates that the use of online accounting software—including frequency of usage, comprehensiveness of functions, convenience and ease of use, and users’ knowledge and skills—positively influences accounting performance.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
ธนาคารแห่งประเทศไทย. (2568). เสริมแกร่ง SMEs: ก้าวข้ามข้อจำกัด สู่ความสำเร็จที่ยั่งยืน. เรียกใช้เมื่อ 12 กรกฎาคม 2568 จาก https://www.bot.or.th/th/research-and-publications/articles-and-publications/bot-magazine/Phrasiam-681/thekn owledge_SMEs.html
สำนักงานส่งเสริมวิสาหกิจขนาดกลางและขนาดย่อม (สสว.). (2567). รายงานสถานการณ์ MSME ปี2567. เรียกใช้เมื่อ 12 กรกฎาคม 2568 จาก https://www.sme.go.th/ uploads/file/20240529-154251_รายงานสถานการณ์_ MSME2567_ TH_Online .pdf
สำนักงานพัฒนาการวิจัยการเกษตร. (2565). การพัฒนาธุรกิจของผู้ประกอบการ SMEs กรณีภาคเหนือตอนล่าง. เรียกใช้เมื่อ 12 กรกฎาคม 2568 จาก https://so01.tci-thaijo.org/index.php/GraduatePSRU/article/download/268223/176261/1060464
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.
Gupta, A. (2025). Role of online accounting software in enhancing accounting efficiency of small businesses. SSRN. Retrieved on July 12, 2025, from https://papers.ssrn.com/sol3/Delivery.cfm/5151563.pdf?abstractid=5151563
Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press.
Sastararuji, D., Saengkham, P., Peemanee, J., Sanamthong, E., & Robkob, A. (2022). Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: An explanatory case study. Retrieved on July 12, 2025, from. https://www.researchgate.net/publication/361455420_Cloud_accounting_adoption_in_Thai_SMEs_amid_the_COVID-19_pandemic_an_explanatory_case_study
Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204.
Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5(2), 171–180.