Logistics Factors Influencing Logistics Performance of Delivery Logistics Service Providers in Muang District Nakhonratchasima Province

Abstract

The research aimed to achieve two objectives: 1) to examine the various logistics factors and their impact on logistics efficiency; and 2) to investigate the specific logistics factors that influence the logistics efficiency of delivery logistics providers. Muang District is located in Nakhon Ratchasima Province. The tool employed for the purpose of querying A total of 385 samples were obtained using the basic sampling approach. Conduct data analysis via pre-existing software applications. The statistical measures employed in this study encompass percentage, mean, standard deviation, and multiple regression analysis. The findings of the study indicate that the logistics factors and logistics efficiency exhibited by logistics delivery service providers are of high magnitude. Logistics considerations have a crucial role in determining the level of logistics efficiency. Communication, logistics, and order management comprise 76.6% of the issues identified. The three key areas of focus in this study are logistics, client demand planning and forecasting, and procurement. In order to effectively operate in the logistics delivery industry, service providers are required to possess cellphones that are equipped with a consistently responsive and efficient interface. The primary focus should be on expediting the delivery of urgent orders to meet customer demands by ensuring timely and complete fulfillment of products. In order to avoid incorrect product deliveries, it is imperative that the items undergo thorough inspection at the store to ensure their pristine condition. This practice is essential as it not only helps minimize operational costs but also enables the provision of distinct services compared to competitors.